The country from which a guest originates, often used in analytics to understand guest demographics and travel patterns.
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A culinary experience offered as an add-on or promoted amenity where guests can learn to make gnocchi, Italian dumplings, from scratch. This…
A strategic gap intentionally left in the booking calendar to accommodate unforeseen circumstances, such as last-minute cancellations or cleaning delays.
The process of vetting potential guests to minimize the risk of problematic stays, often involving ID verification, background checks, and reviews from…
A designated container or digital option for guests to leave optional gratuity for exceptional service or housekeeping.