A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
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Providing guests with personalized suggestions for local restaurants, activities, attractions, and experiences based on their interests and preferences.
Reservations made for events like birthdays, anniversaries, or small gatherings, often requiring additional services or amenities from the host.
A situation where one party’s gain is directly offset by another’s loss, sometimes relevant in competitive short-term rental markets.
An abbreviation for square feet, commonly used in real estate listings and property descriptions to denote the size of a space.