A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
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Local laws and guidelines that specifically address the use and rental of individual dwelling units within larger properties for short-term rental purposes.
A third-party service that securely holds rental payments until after the guest checks in, providing financial protection for both hosts and guests.
Determining the optimal frequency and timing for communication with guests, from pre-booking inquiries to post-stay follow-ups.
The precautions and systems in place to ensure the well-being of guests staying in short-term rentals in Olinda, Brazil, such as neighborhood…