A contactless check-in process that allows guests to access a short-term rental property using their smartphones, often through a digital key or access code.
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Handling secure online payments from guests for bookings, typically through integrated payment gateways within channel managers or property management systems.
An optional fee or insurance policy offered to guests that covers potential damages to the property during their stay.
Educational resources and programs designed to help vacation rental hosts improve their skills in areas such as marketing, guest service, and property…
A measure of guest satisfaction and loyalty, typically obtained through surveys asking guests how likely they are to recommend a short-term rental…