A hypothetical loyalty program offered by a short-term rental platform or management company, rewarding repeat guests with discounts, perks, or exclusive benefits.
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Using software to automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
Elements influencing guest trust and booking decisions, including reviews, property descriptions, host communication, and verification badges.
Additional conveniences provided in a short-term rental specifically for guests booking longer stays, such as laundry facilities, a fully equipped kitchen, or…
The level of monitoring and interaction a host provides during a guest’s stay, ranging from minimal contact to on-site presence.