A measure of guest satisfaction and loyalty, typically obtained through surveys asking guests how likely they are to recommend a short-term rental property to others.
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Utilizing email campaigns to target potential guests, promote special offers, share property updates, and drive direct bookings to the rental property.
Integrating booking widgets or property management systems seamlessly into a Joomla-based website for a unified online presence.
The process of securely transferring property access to guests, often utilizing methods like lockboxes, smart locks, or key exchange services.
Strategies for mitigating the impact of negative guest reviews, including responding professionally, addressing concerns, and improving services.