A measure of guest satisfaction and loyalty, typically obtained through surveys asking guests how likely they are to recommend a short-term rental property to others.
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Refers to situations where the owner or a long-term tenant also occupies a portion of the property while renting out other areas…
A centralized document or system that outlines the key brand messages, guidelines, and assets for a short-term rental, ensuring consistency and clarity…
Clear and detailed directions provided to guests on how to access the short-term rental property upon arrival. This typically includes information about…
Establishing standards and procedures to ensure consistent cleanliness, maintenance, and overall quality of your rental property and guest experience.