A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and essential services, enhancing their experience.
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The profit earned from a short-term rental property after deducting all expenses, including mortgage payments, property taxes, utilities, cleaning fees, and platform…
Providing guests with a dedicated non-emergency contact number for any questions or assistance they may need during their stay, ensuring a smooth…
Temporary disruptions in utility services (e.g., power outages, water shut-offs) that can impact guest comfort and require prompt attention.
An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.