Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical issues.
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Additional services offered to guests for an extra fee, such as grocery delivery, in-room dining, or laundry services.
The ability to communicate with guests and manage listings in languages other than the host’s primary language, important for attracting international travelers.
Taking professional photos of the rental property during the off-season to showcase its features and amenities when the surrounding area may be…
Creating a dedicated website for a rental property to accept bookings directly, bypassing third-party platforms and their fees.