Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
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The integration of automated devices and appliances within a rental property, such as smart locks, thermostats, and lighting systems, to enhance guest…
Dividing potential guests into distinct groups based on shared characteristics, allowing for tailored marketing messages and personalized guest experiences.
The process of collecting, analyzing, and interpreting data related to short-term rental performance, such as occupancy rates, revenue, and guest demographics.
Ensuring the upkeep and functionality of short-term rental properties, including regular cleaning, repairs, and maintenance of appliances and amenities.