The tools and strategies used to interact with guests before, during, and after their stay, encompassing booking inquiries, pre-arrival instructions, and post-stay feedback.
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A budget-friendly hotel chain that can serve as a benchmark for pricing competitively in the short-term rental market.
An electronic agreement between the host and guest outlining the terms and conditions of the rental.
A paid feature offered by some listing platforms (e.g., Airbnb) that allows hosts to increase the visibility of their listings in search…
The process of monitoring, responding to, and managing guest reviews on short-term rental platforms to maintain a positive reputation and attract future…