The tools and strategies used to interact with guests before, during, and after their stay, encompassing booking inquiries, pre-arrival instructions, and post-stay feedback.
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The thorough cleaning process undertaken after guests check out of a short-term rental, ensuring the property is sanitized and prepared for the…
A digital or physical house manual with QR codes that guests can scan to access information easily, like WiFi passwords or appliance…
A documented plan outlining safe exit routes and procedures for guests to follow in case of emergencies like fires, natural disasters, or…
Developing a consistent and targeted online presence across various platforms to attract the ideal guest demographic and enhance brand visibility.