The tools and strategies used to interact with guests before, during, and after their stay, encompassing booking inquiries, pre-arrival instructions, and post-stay feedback.
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The practice of allocating a portion of short-term rental profits back into the business, such as property improvements, marketing, or guest experience…
Proximity or provided access to an arboretum, a botanical garden specializing in trees and woody plants, as an amenity for short-term rental…
A reduced rate offered to guests who book multiple rooms or a set number of nights, common for events or large groups.
Assistive technologies implemented in short-term rentals to improve accessibility for guests with disabilities, such as voice-controlled devices or smart home features.