The process of monitoring, responding to, and leveraging guest reviews to improve the reputation and booking potential of a short-term rental property.
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Guidelines and best practices for effective communication with guests before, during, and after their stay.
A combination of software and digital tools used to manage various aspects of short-term rental operations.
An automated message sent to guests upon successful booking confirmation, including details about the reservation, payment, house rules, and check-in instructions.
An optional fee or insurance policy offered to guests that covers potential damages to the property during their stay.