The process of monitoring, responding to, and leveraging guest reviews to improve the reputation and booking potential of a short-term rental property.
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Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
Platforms and software that facilitate communication between hosts and guests, such as messaging apps, email automation, and multilingual support.
A short-term rental property specifically marketed towards remote workers or digital nomads, offering amenities and features conducive to productivity and extended stays,…
A situation where one party in a transaction has more information than the other, such as a host knowing more about the…