The process of equipping short-term rental properties with amenities that enhance guest comfort and satisfaction, such as Wi-Fi, toiletries, and kitchen supplies.
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A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.
Technologies that enable guests to access short-term rental properties without in-person interaction, such as smart locks, keypads, or lockboxes.
Establishing clear and timely communication with guests throughout their stay, from booking confirmation to check-out instructions, to enhance their experience.