The process of equipping short-term rental properties with amenities that enhance guest comfort and satisfaction, such as Wi-Fi, toiletries, and kitchen supplies.
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A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues,…
A guided visit to a winery or vineyard, typically including wine tasting and education about the winemaking process.
The percentage of booked nights in a short-term rental property during a specific quarter (every three months), calculated by dividing booked nights…
A smooth and welcoming process for new guests, providing them with all the necessary information and support.