The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing concerns, and requesting feedback.
You may also like
Dynamic pricing models used by hosts and property managers to adjust rental rates based on factors like demand, seasonality, competitor pricing, and…
Measures taken to secure sensitive guest information, such as government-issued IDs and payment details, from unauthorized access or use.
Insurance coverage that protects hosts from financial losses due to accidental damages caused by guests during their stay.
A contactless check-in process that allows guests to access their rental without physical interaction. This can involve using keyless entry systems, smart…