The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing concerns, and requesting feedback.
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A software or service that automates the process of distributing property listings across multiple booking platforms and channels.
Feedback provided by guests directly to hosts, often through private messages or reviews on platforms like Airbnb and VRBO. This type of…
Adjusting rental rates in real-time based on factors like demand, seasonality, events, and competitor pricing to optimize revenue and occupancy.
Communication exchanged between hosts and guests through spoken words, either in person or remotely, which can be important for building rapport and…