The use of various communication channels, such as in-app messaging, email, and SMS, to interact with guests before, during, and after their stay. Effective messaging ensures smooth check-ins, addresses guest inquiries, and fosters positive relationships.
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The economic activity generated by individuals renting out their homes or spare rooms on platforms like Airbnb and VRBO.
In the context of short-term rentals, this refers to periods when a property is vacant and not generating revenue between bookings.
Estimating future rental income based on historical data, market trends, and anticipated occupancy rates to inform financial planning and investment decisions.
Digital documents or emails provided to guests upon booking confirmation, containing essential information about the property, amenities, and local area.