The use of various communication channels, such as in-app messaging, email, and SMS, to interact with guests before, during, and after their stay. Effective messaging ensures smooth check-ins, addresses guest inquiries, and fosters positive relationships.
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A pricing strategy where guests receive a reduced nightly rate when booking for an extended period, encouraging longer stays and potentially reducing…
Unexpected repairs or maintenance tasks that require immediate attention to ensure the safety, security, and comfort of guests staying at a short-term…