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The online reputation of a short-term rental business, as reflected in guest reviews, social media mentions, and other digital platforms. Maintaining a…
Implementing clear and balanced cancellation policies to protect both hosts and guests while considering market standards and booking flexibility.
Different communication channels used in short-term rental management, including in-app messaging, email, SMS, and phone calls.
A method or platform provided by a short-term rental platform or property manager that allows guests to leave reviews, feedback, or suggestions…