The ability to communicate with guests in multiple languages, either directly or through translation services, expanding the potential guest pool and improving customer service.
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The ability of a short-term rental’s amenities, such as Wi-Fi, smart devices, and entertainment systems, to connect with and function properly on…
A detailed set of cleaning and disinfection procedures implemented between guest stays to maintain a high level of hygiene and prevent the…
The excessive reliance on automated systems and processes in short-term rental management, often at the expense of personalized service or genuine hospitality.
Refers to the metal hardware used in buildings, including door handles, locks, hinges, and other fixtures. Maintaining functional and aesthetically pleasing ironmongery…