The ability to communicate with guests in multiple languages, either directly or through translation services, expanding the potential guest pool and improving customer service.
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The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
A calculation of profitability that factors in all revenue and expenses associated with a short-term rental property, including mortgage payments, utilities, cleaning…
A visual representation of booking demand for a specific property or area over time, often used for pricing and availability management.
Using high-quality photos and virtual tours that showcase the property’s best features and highlight its functionality to enhance the guest experience.