The ability to communicate with guests in multiple languages, either directly or through translation services, expanding the potential guest pool and improving customer service.
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Creating a comprehensive guide that provides guests with insider tips and recommendations for exploring the neighborhood, including local restaurants, shops, and attractions.
The speed at which a host responds to guest inquiries and messages. A high response rate is crucial for achieving Superhost status…
Offering potential guests brief in-person or virtual tours of the property to showcase its features and answer questions in real-time.
The period, typically during winter months, when people from colder climates travel to warmer destinations for extended stays, often renting vacation properties….