The interaction and information exchange between hosts and guests before, during, and after a short-term rental booking.
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A dedicated team or individuals responsible for maintaining cleanliness and hygiene standards within a short-term rental property, ensuring a positive guest experience.
Offering guest support and communication in multiple languages to cater to international travelers and enhance their booking experience.
A comprehensive list of all furniture, appliances, amenities, and supplies provided within a short-term rental, used for both management and guest communication…
Refers to unethical practices aimed at artificially inflating a listing’s ratings or suppressing negative reviews on short-term rental platforms.