The interaction and information exchange between hosts and guests before, during, and after a short-term rental booking.
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A professional designation for individuals who have demonstrated knowledge and expertise in the field of short-term rental management and operations.
Techniques for actively managing guest reviews, including responding to feedback, addressing concerns, and encouraging positive reviews to improve listing visibility and reputation.
Surveys or forms used to gather feedback from guests about their stay at a vacation rental, covering aspects like cleanliness, amenities, communication,…
Strategies and tactics used to promote short-term rentals and attract bookings, including listing optimization, social media, and paid advertising.