The process of comparing a property’s performance metrics against industry averages or competitors to identify areas for improvement and track progress over time.
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Feedback left by guests after their stay, providing insights into the property’s condition, host’s communication, and overall experience, influencing future bookings.
Using third-party services to confirm the identity of guests booking a short-term rental to prevent fraud and security risks.
Guests who have undergone a vetting process by the booking platform or property manager, typically involving identity verification and background checks, to…
More rigorous cleaning and sanitization procedures implemented in response to health concerns, often involving disinfecting high-touch surfaces and longer vacancy periods between…