The process of researching, organizing, and booking activities and experiences for guests during their stay, often provided as an additional service by short-term rental hosts or property managers.
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Strategically managing the check-in and check-out process of guests to ensure a seamless and efficient turnover between bookings.
A refundable amount collected by hosts to cover potential damages or losses that may occur during a guest’s stay.
Having efficient systems in place to address guest issues promptly and effectively is crucial for maintaining positive reviews and guest satisfaction.