The process of working with guests or co-hosts to jointly plan and personalize travel itineraries, enhancing guest satisfaction and fostering a sense of co-creation.
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A hypothetical term emphasizing the importance of intelligent and effective communication with guests. Prompt responses, personalized messages, and anticipating guest needs are…
A term used to describe a hands-off, impersonal, or profit-driven approach to short-term rental management, often associated with large-scale property management companies.
Understanding the amenities and features offered by competing properties in the same market to identify opportunities for differentiation and competitive advantage.
Refers to guests who rely heavily on internet connectivity during their stay. Providing fast and reliable Wi-Fi is crucial for attracting and…