Claims made by guests alleging injury or damages due to the host’s failure to adequately maintain the property, highlighting the importance of regular upkeep and prompt repairs.
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Platforms and software facilitating efficient communication between hosts and guests, including messaging apps and automated responses.
A metric used to measure guest satisfaction and loyalty by asking how likely they are to recommend the short-term rental property to…
A discounted price offered to guests who book a short-term rental for an extended period, typically a month or longer.
The process of automatically updating your rental calendar across multiple platforms (e.g., Airbnb, VRBO, direct bookings) to prevent double bookings.