Claims made by guests alleging injury or damages due to the host’s failure to adequately maintain the property, highlighting the importance of regular upkeep and prompt repairs.
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Informational resources provided by hosts to guests, highlighting local attractions, restaurants, and activities in the area.
Software or platforms that facilitate communication between hosts and guests, including messaging, automated responses, and scheduling tools.
The process of comparing key performance indicators (KPIs) of a short-term rental business, such as occupancy rates and revenue, from one year…
Strategies implemented by hosts to address and potentially minimize the impact of negative reviews received on platforms like Airbnb and VRBO, aiming…