A legal doctrine requiring landlords, including short-term rental hosts, to provide a safe and livable dwelling, even without explicitly stating so in a lease agreement.
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Effectively and promptly addressing guest inquiries, requests, and issues through various communication channels to ensure a positive experience.
A common lease or rental agreement provision that protects tenants’ or guests’ right to reasonable peace and quiet in their rental unit.
The ongoing practice of monitoring and evaluating the short-term rental market on a weekly basis, identifying trends in pricing, demand, competitor activity,…
A semi-fictional representation of a host’s perfect guest, outlining their demographics, interests, travel habits, and desired experience. Used to tailor marketing and…