A type of insurance that protects both hosts and guests from financial losses due to unforeseen events like trip cancellations, medical emergencies, or property damage.
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Implementing measures to minimize noise levels within a short-term rental, such as using soundproofing materials, providing white noise machines, or setting quiet…
The art of crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay communication.
A property that contains multiple individual rental units, such as an apartment complex, condo building, or several standalone cottages on a single…
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.