The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
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Detailed procedures and standards implemented by hosts to ensure the cleanliness and hygiene of the short-term rental, exceeding basic expectations to provide…
A record of all maintenance and repair tasks performed on the property, helpful for tracking expenses and ensuring property upkeep.
Creating a custom map highlighting nearby restaurants, attractions, and essential services for guests to easily navigate their surroundings upon arrival.
A message sent to a host or guest on a short-term rental platform that is held for review or delayed delivery, often…