The online representation of a host on platforms like Airbnb and VRBO, showcasing their personal information, hosting experience, and guest reviews.
Host Profile
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Host Profile
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The process of monitoring, responding to, and leveraging guest reviews to improve the rental experience, build reputation, and attract future bookings.
A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
The charges imposed by short-term rental platforms like Airbnb and VRBO for using their services, typically calculated as a percentage of the…
A message sent to a host or guest on a short-term rental platform that is held for review or delayed delivery, often…