The online representation of a host on platforms like Airbnb and VRBO, showcasing their personal information, hosting experience, and guest reviews.
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The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.
A collection of essential toiletries and convenience items provided to guests in a short-term rental, often including travel-sized shampoo, conditioner, soap, lotion,…
The approximate time that a guest expects to arrive at the property, allowing hosts to prepare accordingly.
An invite-only program by Airbnb that recognizes high-quality, well-equipped, and impeccably-maintained short-term rentals.