A system that allows guests to access the property without a physical key, often using codes, keypads, or smartphone apps.
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Utilizing automated messaging and templates to streamline guest communication, from booking confirmation to check-out instructions, while maintaining a personalized touch.
The process of creating, organizing, and sharing travel itineraries with guests, including local recommendations, transportation options, and activity bookings.
The period between a destination’s peak season and off-season, offering a balance of pleasant weather, fewer crowds, and potentially lower prices.
Features within the Airbnb and VRBO platforms that facilitate communication between hosts and guests before, during, and after a booking.