Utilizing background checks, reviews, and communication to vet potential guests and minimize the risk of problematic bookings.
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The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…
Specialized insurance policies designed to cover the unique risks associated with short-term rentals, beyond traditional homeowner’s insurance.
Creating a comprehensive Frequently Asked Questions (FAQ) section on the listing page or in the house manual to provide quick answers to…
Reviews and ratings provided by previous guests on short-term rental platforms, offering valuable insights into the guest experience and property quality.