The overall experience a guest has from the moment of booking confirmation to their arrival at the short-term rental property.
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The practice of managing and distributing short-term rental listings across multiple online travel agencies (OTAs) like Airbnb, VRBO, and Booking.com.
Connecting smart home devices and amenities through a central app for guests to control during their stay, enhancing convenience and personalization.
Actively monitoring and responding to online reviews, addressing guest feedback, and maintaining a positive brand image.
A situation where a guest’s arrival and check-in time at a short-term rental is postponed due to unforeseen circumstances, such as cleaning…