A metric in short-term rental platforms that represents the number of guests hosted per active listing within a specific timeframe, indicating the overall demand and booking frequency for listings.
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The use of digital surveys or feedback forms to automatically collect guest reviews and insights after their stay.
The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the…
A charge levied by some property management companies or platforms to cover the administrative costs associated with managing a short-term rental property.
Platforms or tools that allow hosts to schedule and automate guest communications, such as booking confirmations, check-in instructions, and post-stay messages.