The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for improvement.
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The distinct personality and tone used in all communication channels for a short-term rental business, reflecting the brand’s values and resonating with…
A metric used to measure the financial performance of a short-term rental property, calculated as the annual rental income divided by the…
A thorough cleaning process conducted between guest stays, exceeding standard cleaning practices to ensure hygiene and sanitation.
A method of raising capital for short-term rental businesses, where investors provide funds in exchange for ownership shares.