The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for improvement.
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A system where guests are provided with vouchers or discounts for local businesses or attractions, enhancing their experience and adding value to…
Software and hardware solutions designed specifically for the hospitality industry, including property management systems, channel managers, revenue management tools, and guest communication…
A digital or physical guide provided to guests upon arrival at a short-term rental. It typically includes information on house rules, Wi-Fi…
The terms and conditions that outline the rules and penalties for guests canceling their bookings, protecting both hosts and guests.