The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for improvement.
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A program offered by some platforms like Airbnb that provides protection for hosts against damages caused by guests, subject to specific terms…
The use of charts, graphs, and other visual representations to analyze and interpret data related to short-term rental performance.
Features and facilities available to guests directly at the rental property, enhancing their stay experience.
Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.