The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for improvement.
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The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
The overall experience a guest has while staying at a short-term rental, encompassing everything from booking to check-out.
Tools that streamline the booking process for services like cleaning, maintenance, or guest experiences.
The profit earned from a short-term rental property after deducting all expenses, including mortgage payments, property taxes, utilities, cleaning fees, and platform…