The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for improvement.
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A system that allows guests to enter a property without a physical key, often using a code, app, or smart lock.
A professional designation for individuals who have demonstrated knowledge and expertise in the field of short-term rental management and operations.
Tools that provide short-term rental hosts with comprehensive insights into their business performance, tracking key metrics like occupancy rates, revenue, expenses, and…
A visual representation of the steps a guest takes from the moment they become aware of your short-term rental to the end…