The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for improvement.
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Integrating technology like smart locks, thermostats, and lighting systems into rental properties enhances security, energy efficiency, and guest convenience, allowing for remote…
Encouraging and responding to guest reviews promptly and professionally to build a positive online reputation and attract future bookings.
A metric on booking platforms that measures how quickly and consistently hosts respond to guest inquiries.
Using third-party services to confirm the identity of guests booking a short-term rental to prevent fraud and security risks.