The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for improvement.
Menu
You may also like
A nickname for a short-term rental listing that consistently receives high booking rates and positive guest reviews.
The percentage of time a short-term rental property is booked over a specific period.
A digital or physical guide provided to guests with information about the property, local recommendations, and house rules.
Customizable options on platforms like Airbnb and VRBO that allow hosts to manage how and when they receive booking requests, messages, and…