The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for improvement.
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Prompt and efficient communication with guests, answering inquiries and addressing concerns in a timely manner.
A reduced rental rate offered to guests who book their stay well in advance of their arrival date.
The comprehensive oversight of all aspects of a short-term rental business, from listing creation to guest communication and property maintenance.
The normal deterioration of a rental property and its furnishings due to guest use over time.