The process of tracking, organizing, and managing the supplies, amenities, and equipment necessary to operate a short-term rental property efficiently.
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The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
Automated or templated messaging systems used by hosts to communicate with guests efficiently, often integrated with booking platforms.
The availability displayed on a short-term rental listing that may not reflect real-time accuracy due to pending bookings, maintenance schedules, or other…
Implementing clear, concise, and timely communication strategies throughout the guest journey, from booking to checkout, to ensure a positive experience.