The process of verifying the identity and assessing the suitability of potential guests before accepting a booking request, to mitigate risks and ensure safety and security.
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Refers to the metal hardware used in buildings, including door handles, locks, hinges, and other fixtures. Maintaining functional and aesthetically pleasing ironmongery…
Similar to the GBA, providing a GBC as an amenity can appeal to guests seeking a nostalgic or unique experience in a…
Short for “Short-Term Vacation Survey Score,” it represents the numerical rating or score derived from guest feedback collected through post-stay surveys, providing…
Tailoring guest experiences by suggesting local attractions, restaurants, or activities based on their preferences or past booking behavior.