The overall experience that guests have when interacting with a short-term rental listing and booking platform, including ease of use, visual appeal, and functionality.
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A website owned and operated by a host or property manager that allows guests to book directly, bypassing third-party platforms.
Normal deterioration of a property and its furnishings due to regular use by guests.
The process of handling bookings, coordinating check-ins and check-outs, managing guest communication, and resolving any scheduling conflicts.
A section in a rental agreement that requires disputes between the host and guest to be settled through binding arbitration instead of…