The overall experience that guests have when interacting with a short-term rental listing and booking platform, including ease of use, visual appeal, and functionality.
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A type of Facebook ad that automatically promotes relevant short-term rental listings to users based on their previous browsing behavior and interests.
The practice of maintaining consistent pricing for short-term rental properties across all distribution channels, including online travel agents (OTAs) and direct bookings….
A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
Evaluating the performance of cleaning staff, property managers, or virtual assistants based on their ability to handle guest requests efficiently and effectively.