A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on the time frame and circumstances of the cancellation.
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The implementation of consistent and documented procedures for all major business processes within a short-term rental company to ensure quality, efficiency, and…
A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.
The process of converting rental rates, security deposits, and other fees from the host’s local currency to the guest’s preferred currency on…
A type of wood stain that uses oil as a solvent, known for its durability, rich color, and ability to penetrate deeply…