Establishing and maintaining clear, timely, and effective communication channels with guests throughout their stay, from booking to checkout.
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A program by Airbnb that designates high-quality listings that have been verified for comfort, design, and amenities through an in-person inspection, providing…
Describes a short-term rental property that welcomes guests of all backgrounds and identities, promoting inclusivity and a welcoming environment.
The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.
A digital calendar used to manage reservations, track availability, and prevent double-bookings across multiple platforms.