The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the end of their stay.
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Clear and detailed directions provided to guests on how to access the short-term rental property upon arrival. This typically includes information about…
A refundable amount held by the platform or host to cover potential damages or extra cleaning costs incurred during a guest’s stay.
Utilizing property management software or tools to generate timely and accurate financial reports, tracking income, expenses, and overall profitability.
Operating a short-term rental business in a way that benefits the local community, respects cultural heritage, and minimizes negative environmental impacts.