A collaboration platform by Facebook designed for internal communication and teamwork, potentially used by large short-term rental management companies for team communication and coordinating operations.
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Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
A feature on Airbnb and VRBO that allows guests to book a short-term rental property immediately without requiring host approval.
The standard and quality of housekeeping services provided for a short-term rental, ensuring cleanliness, linen changes, and amenity replenishment.
The process of vetting potential guests to minimize risks associated with property damage, disturbances, or other issues. This can include background checks,…