A feature on Facebook where users can ask for and receive recommendations from friends, sometimes leading to referrals for short-term rentals if friends have positive experiences to share.
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The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
The process of collecting and analyzing data related to short-term rental performance, such as occupancy rates, pricing trends, and guest reviews, to…
Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to…
A metric that measures the ease of walking to amenities and points of interest from a property’s location, influencing its desirability for…