The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
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Software that allows hosts to manage their listings across multiple platforms, such as Airbnb and VRBO, from a single dashboard. This streamlines…
The practice of generating detailed reports every three months to analyze key performance indicators (KPIs) like occupancy rates, revenue, expenses, and guest…
A situation in a specific location where the number of available short-term rentals significantly exceeds guest demand, potentially leading to lower occupancy…
The rivalry among traditional lodging establishments like inns and short-term rentals in Old Lyme, Connecticut, for tourist bookings and revenue.