The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
Menu
You may also like
A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.
A legally binding contract between a host and a guest that outlines the terms and conditions of the short-term rental, including rental…
The process by which platforms like Airbnb and VRBO enforce consequences for violations of their terms of service, such as unauthorized parties…
A weekly marketing campaign where hosts offer discounts or special packages on Fridays to attract weekend travelers and boost occupancy during off-peak…