Effective and responsive communication with guests throughout their short-term rental experience, from pre-booking inquiries to post-stay feedback.
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The additional features, products, or services offered to guests to enhance their comfort and enjoyment during their stay at a short-term rental.
Utilizing automated messaging and templates to streamline guest communication, from booking confirmation to check-out instructions, while maintaining a personalized touch.
Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
The renowned welcoming and hospitable nature of the Djiboutian people, enhancing the guest experience and fostering positive interactions.