Effective and responsive communication with guests throughout their short-term rental experience, from pre-booking inquiries to post-stay feedback.
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The process of a guest booking a property directly through the host’s website or other channels, bypassing third-party platforms.
A unit for measuring data transfer speed, crucial for the smooth operation of online platforms and guest experiences relying on internet connectivity.
The complex web of local, state, and federal laws, regulations, and ordinances governing short-term rentals, including zoning, taxes, and permits.
Actively monitoring, responding to, and managing guest reviews across various platforms. This includes encouraging positive reviews, addressing negative feedback constructively, and using…