A legal document signed by guests acknowledging the risks associated with using pools, hot tubs, or water features at short-term rentals and releasing the host or property manager from liability.
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A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
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Timely and clear communication between hosts and guests throughout the booking process, including inquiries, booking confirmations, pre-stay instructions, and post-stay follow-up, to…