Documentation, such as photos, videos, or written reports, collected to support claims of property damage caused by guests during their stay.
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A recognition program on some short-term rental platforms that rewards hosts who consistently provide exceptional guest experiences and meet specific performance metrics.
Steps taken to protect short-term rental properties and guest data from unauthorized access, use, disclosure, disruption, modification, or destruction.
The provision of helpful information and recommendations to guests about the local area, including attractions, restaurants, and transportation.
Designated times, typically at night, when guests are expected to minimize noise levels out of respect for neighbors and other residents.