Documentation, such as photos, videos, or written reports, collected to support claims of property damage caused by guests during their stay.
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Establishing proactive maintenance schedules and having reliable contractors available to address repairs and upkeep specific to the demands of frequent guest turnovers…
A comprehensive guide co-created by property owners and co-hosts or property managers, providing guests with essential information about the short-term rental, local…
Communication exchanged between hosts and guests through spoken words, either in person or remotely, which can be important for building rapport and…
A metric used to evaluate the profitability of a short-term rental investment, calculated as the net income generated divided by the total…