Documentation, such as photos, videos, or written reports, collected to support claims of property damage caused by guests during their stay.
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A comprehensive document or digital resource provided to guests upon booking confirmation, containing essential information about the property, check-in instructions, local recommendations,…
A thorough cleaning process conducted between guest stays, exceeding standard cleaning practices to ensure hygiene and sanitation.
The measurement and evaluation of how effectively and efficiently business processes are being executed within a short-term rental operation.
A pricing model used by some property management companies where they charge a percentage of the rental income as their fee. Also…