Updating the step-by-step guide provided to guests on how to access the short-term rental property upon arrival, including key codes, lockbox information, or instructions for meeting a property manager.
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A location-based technology used to create virtual boundaries, enabling automated actions when a device enters or exits a designated area, such as…
A security incident that involves unauthorized access to or disclosure of sensitive guest information, potentially resulting in identity theft, financial loss, and…
Smart home devices like Amazon Echo or Google Home that guests can use to control amenities or access information.
Measures taken by hosts to prepare for and respond to emergencies or natural disasters that may affect guests or the property.