A marketing strategy that focuses on reaching potential guests within specific Designated Market Areas (DMAs), typically using advertising platforms that allow for geographic targeting.
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A check-in process where guests meet the host or a representative at a location other than the rental property, such as a…
The process of arranging for the management and disposal of one’s assets (including short-term rental properties) in the event of incapacity or…
A dedicated area on listing platforms where potential guests can ask hosts specific questions about the property or their stay.
A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.