The use of online channels and strategies to promote short-term rental properties and reach potential guests.
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The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay…
Generating financial statements and reports that track income, expenses, and profitability of a short-term rental business.
Upgrades or renovations made to a short-term rental property based on feedback, suggestions, or common requests from previous guests.
A metaphorical term representing the intangible aspects of a short-term rental experience, such as the overall ambiance, host communication, and guest satisfaction.