Refers to the areas of a short-term rental property that are visible and accessible to guests, such as the living room, dining area, kitchen, and guest bedrooms, emphasizing the importance of presentation and cleanliness in these spaces.
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The interaction and information exchange between hosts and guests before, during, and after a short-term rental booking.
A documented plan outlining procedures and resources to ensure guest safety and property protection in the event of emergencies, such as natural…
A hypothetical loyalty program offered by a short-term rental platform or management company, rewarding repeat guests with discounts, perks, or exclusive benefits.
A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, and local recommendations.