Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
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Maintaining a uniform brand image and messaging across all touchpoints of a short-term rental business, including listings, communication, and guest experience.
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Electronic devices that enhance guest comfort and convenience, such as smart TVs with streaming services, voice assistants, or smart lighting systems.
Regulations and ordinances specific to the state of Ohio that govern short-term rental operations, including licensing, taxation, and permitted use.