Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
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The process of keeping track of bookings, blocking dates for maintenance or personal use, and syncing calendars across multiple platforms.
The shortest allowable booking duration set by hosts to manage turnover costs, target specific guest types, or optimize occupancy during certain periods.
Offering cleaning services during a guest’s stay, particularly common for longer bookings, ensuring a consistently pleasant experience.
A luxurious lodge perched on the rim of the Ngorongoro Crater, offering unparalleled views and exclusive access to the crater’s wildlife.