Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
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A type of insurance policy that provides coverage for unexpected events, such as trip cancellations or medical emergencies, that may occur during…
A visual representation of the layout of a property, showing the arrangement of rooms and spaces.
Analyzing local competition, seasonal trends, and guest preferences to inform pricing strategies and property improvements.
A measure of revenue generation efficiency for short-term rentals during the third quarter, calculated as the revenue per available room night.