Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
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The Swedish term for ‘business travel,’ referring to trips taken for work purposes. This is a relevant keyword when targeting business travelers…
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and other points of interest.
A legally binding contract between a property owner and a property manager outlining the terms and conditions of their professional relationship.
A visual representation of the booking pace for a short-term rental property, showing the time between when reservations are made and the…