A dedicated team or individuals responsible for maintaining cleanliness and hygiene standards within a short-term rental property, ensuring a positive guest experience.
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Clear and concise guidelines provided to guests outlining the necessary steps to take before checking out of a short-term rental, including key…
Sustainable and environmentally conscious products offered to guests, such as biodegradable toiletries, reusable water bottles, and energy-efficient appliances.
Extreme cases of guest misconduct that result in significant damage to the property, requiring extensive repairs, legal action, or insurance claims.
The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.