The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
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Tailoring additional services offered to guests (e.g., grocery delivery, transportation) based on common or unique requests to enhance their stay.
A network connecting travel agents and other travel industry professionals to access and book travel products, including accommodations, from various suppliers.
A pricing strategy where short-term rental property owners manually set their rental rates based on factors like seasonality, demand, competition, and their…
Systematic checks and inspections to ensure the short-term rental consistently meets high standards in terms of cleanliness, maintenance, and guest experience.