The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
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The estimated travel time from a short-term rental property to popular attractions, transportation hubs, or business districts.
The ongoing process of enhancing and personalizing the guest’s journey from pre-booking to post-stay with the goal of exceeding expectations and fostering…
Allocating resources (e.g., staff time, budget) strategically based on the volume and nature of guest requests to optimize operations.
Designing and furnishing outdoor areas like balconies, patios, and decks to create inviting and functional spaces for guests.