Additional services offered to guests for an extra fee, such as airport transportation, grocery delivery, or restaurant reservations.
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Specifically, smart plugs from the Ihome brand, useful for remotely controlling appliances and electronics in a short-term rental, improving energy efficiency and…
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A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.
The process of securely transferring keys or access codes to guests upon arrival and retrieving them upon departure.