A percentage of the booking revenue charged by property management companies or platforms like Airbnb and VRBO for their services.
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The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
A secondary physical location used by a property management company or host to manage operations, handle guest inquiries, or store supplies.
Providing fast and reliable internet access, a crucial amenity for modern travelers, to enhance guest satisfaction and cater to remote workers.
Characterizes a highly efficient and integrated approach to managing short-term rentals, often leveraging technology and automation to streamline operations.